shipping + returns
we currently ship within the united states (alaska and hawaii).
shipping & processing:
orders are processed within 2-3 business days.
once shipped, delivery takes 3-7 business days depending on your location.
you'll receive a confirmation email with tracking details as soon as your order ships.
tracking your order:
once your order has been shipped, you'll receive a tracking number via email.
please allow up to 24 hours for tracking updates to appear.
shipping rates:
we offer:
- standard shipping (3-7 business days)
- free shipping on order $50+
shipping rates are calculated at checkout.
order changes & cancellations:
we begin processing orders quickly.
if you need to make a change or cancel your order, please contact us at orders@evenbeauty.co as soon as possible.
once an order has been processed or shipped, we may not be able to make changes.
returns:
as a small business we offer returns, and exchanges within 14 days of a product that is in original packaging, unopened, unused products. customer shipping is non-refundable, and other shipping costs will be on the customer. please email us at orders@evenbeauty.co if you have any questions.
damaged or incorrect orders:
if your order arrives, damaged or incorrect, please contact us within 48 hours of delivery.
include your order number and photos of the issue so we can resolve it as quickly as possible.